DescribeSendTrackReply
Automatic diagnosticsApp, version, build, device, iOS, locale & time zone
Private follow-upInvitation, unread status, replies & attachments
Voxiverse Support
Send a report without leaving the app that needs help.
Every active Voxiverse app includes the same in-app reporting system for bug reports, beta feedback, and feature requests. Reports are sent directly to Voxiverse Support, saved in the Submitted area inside the app you used, and can become private report conversations when Voxiverse needs to follow up.
One Support System, Six Apps
The reporting experience is shared across the entire Voxiverse
Loomey, Lurelia, Lunixia, VoxTerm, Sterium, and Markly all use the same core reporting flow. The app you submit from becomes part of the report context automatically, while Voxiverse Support receives everything through one connected system.
LoomeyBug ReportsLureliaLunixiaFeature RequestsVoxTermSteriumBeta FeedbackMarkly
VOXIVERSEReport CenterOne connected support system
Same core formsChoose the Right Report
Three report types, shared across the Voxiverse
Voxiverse does not squeeze every support request into one generic form. The shared Report Center separates problems, testing feedback, and feature ideas so every app can collect the information Voxiverse Support actually needs to understand the submission.
BUG REPORT
Something went wrong
Use this when a Voxiverse app behaves incorrectly, crashes, shows the wrong result, or fails to do what you expected.
AreaSeverityFrequencyExpected BehaviorSteps to Reproduce
BETA FEEDBACK
Tell us how testing felt
Use this for beta testing observations that may not be bugs: strengths, rough edges, confusing flows, incomplete areas, or unexpected behavior worth discussing.
AreaOverall ExperienceWhat You TestedWhat Worked WellWhat Could Be Better
FEATURE REQUEST
Describe what a Voxiverse app should do next
Feature requests collect more than a title. They ask what the feature should do, how you imagine using it, where it belongs, who it is for, and what problem it would solve.
Feature TypeImportanceAudienceDesired LocationRequirements
Less Repeating Yourself
Your Voxiverse app attaches technical context automatically
Every report type includes automatic diagnostics so you do not have to manually hunt down basic app and device information before asking for help, no matter which Voxiverse app you are reporting from.
AUTODiagnostics
After You Submit
Your report stays visible inside the app you submitted it from
Sent reports are stored in the Submitted area inside the Voxiverse app you used to send them. Each card keeps the report title, type, submission time, report ID, attachment indicator, and any private-conversation status that becomes available.
LUM-8F31A2C4Submitted
LUM-4D12E9AFInvite waiting
LUM-2B77CC102 unread
1SubmittedYour report is sent to Voxiverse and saved locally.
2ReviewedVoxiverse can review the full report and attached context.
3Follow-up if neededA private conversation invitation may appear on that report.
Private Report Conversations
Voxiverse can invite you into a private thread attached to one report
Private report conversations are not open community chats. They stay tied to the specific report and originating app that need follow-up, and you choose whether to accept the invitation.
Report conversation
LUM-4D12E9AFHow to Use Support
The shortest path from problem to useful report
Open Settings
Open Settings in the Voxiverse app you are using and choose Send a Report.
Choose the report type
Use Bug Report for broken behavior, Beta Feedback for testing observations, or Feature Request for something you want added.
Give enough context
Fill the form as specifically as you can. Attach screenshots or reference images when they make the situation easier to understand.
Check Submitted later
Your report ID and details remain available there, along with any private-conversation invitation or unread-message indicator.